Executive Assistance
Calendar coordination, inbox support, travel planning, meeting follow-up, research, and the details that protect your time.
Virtual & Executive Assistant
A capable right hand for the work that keeps piling up.
I help busy business owners stay organized, follow through, and keep the day-to-day moving—without needing to manage every detail themselves.
How I can help
Support that makes your business feel lighter.
You don’t need another complicated process. You need someone dependable who can take ownership and keep things moving.
Operations Support
Daily workflow oversight, project coordination, process cleanup, SOPs, documentation, and practical systems your team will actually use.
Client & Team Support
Professional communication, onboarding, follow-ups, CRM upkeep, scheduling, and thoughtful support for the people you serve.
Business Administration
Data entry, reports, presentations, invoicing support, file organization, event coordination, and recurring administrative tasks.
KW
About me
I’m Kayla—the person who notices what’s missing before it becomes a problem.
I’ve spent my career helping business owners, financial professionals, real estate teams, and service-based businesses stay organized and responsive. I’m comfortable working independently, handling sensitive information, communicating with clients, and bringing order to the behind-the-scenes work.
I’m not here to overcomplicate your business. I learn how you operate, ask the right questions, and build reliable support around what you actually need.
Outside of work, I’m a wife and mom of five, including twins. Organization, flexibility, and staying calm in the middle of chaos are genuinely part of my everyday life. I understand how valuable dependable support can be, and I love helping business owners feel less overwhelmed and more in control of their day.
ProactiveDiscreetDetail-orientedEasy to work with
Client work & results
Real support. Meaningful progress.
A selection of systems, resources, and client-facing materials I’ve developed to make information easier to use and everyday work easier to manage.
Client onboarding & resource design
Interactive Welcome Guide
The need
New customers needed one clear place to understand their next steps and find important resources.
What I handled
Organized the information, built a nine-page welcome guide, designed the layout, and connected helpful links and resources.
The result
A repeatable onboarding resource that made getting started feel clearer, more professional, and less overwhelming.
Digital product & content development
Out the Door Without the Meltdown
The need
Busy moms needed practical, realistic systems for leaving the house with children without adding more pressure to their day.
What I handled
Developed the original concept and copy, organized the content, created the checklists, and designed the complete 20-page guide.
The result
Firsthand experience became a polished, easy-to-use digital product with clear systems families can put into practice.
Operations & customer care
Customer Care Follow-Up System
The need
A growing customer base needed consistent communication and a dependable follow-up process after each order.
What I handled
Organized scheduled touchpoints, communication scripts, intake questions, check-ins, and follow-up guidance into one working system.
The result
A structured process that made ongoing customer care more consistent, repeatable, and easier to manage.
Kind words
What clients say about working with me.
“Kayla has freed me up big time in the back end of my business. She takes on the tedious tasks that use up my bandwidth with ease, works quickly, and does things well. I have more time to focus on what I’m good at, knowing the details and my customers are being cared for.”
“One of the best decisions I ever made for my business was hiring Kayla. She is extremely detail-oriented, proactive, and efficient. I loved that she seemed to know what I needed before I ever had to ask.”
“Working with Kayla made such an impact on my business. She created beautiful emails for new clients, reminded current clients about perks and product launches, and sent monthly projections so I knew where to focus. I had more time for my business and the leaders on my team.”
Experience you can rely on
More than task help.
I bring the judgment of an experienced administrator, the ownership mindset of a business owner, and the flexibility of a virtual partner.
- Nearly 20 years in administrative, management, and business support roles
- Executive assistance for financial advisors and business owners
- Operations, SOP, workflow, and contractor coordination
- Real estate support, MLS entry, client communication, and comps
- Associate degree in Business plus graphic design training
Platforms & tools
Business & productivity
Google WorkspaceMicrosoft 365ClickUpTrelloTogglSlack
Financial & client systems
SchwabRedtailQuickBooksFMG SuitesTeamzyShareFileJane
Documents & marketing
CanvaPandaDocDocuSignProject BroadcastGMassYAMMCamtasiaWixShopify
Need reliable support?